Terms of Service
Last updated: 01/01/2026
Quick summary
By using or purchasing from www.theeactive.com, you agree to follow these Terms of Service along with our Privacy Policy and other store policies (shipping, returns, etc.).
General
Thee Active (“we”, “our”, “us”) operates an online store offering activewear products within India. By accessing our website, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website. We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.
Products
We currently sell activewear exclusively within India, subject to serviceable pin codes and courier coverage. Product descriptions, sizing information, colors, and images are provided as accurately as possible, but minor variations may occur due to lighting, screens, or manufacturing tolerances. Availability of products is not guaranteed and may change without notice.
Orders and payments
Orders are considered confirmed only after successful payment and receipt of an order confirmation on-screen or via email/SMS. We reserve the right to refuse or cancel any order, including due to stock unavailability, suspected fraud, errors in pricing or product information, or issues with payment authorization. Any amount charged for a cancelled order will be refunded as per our refund timelines. Prices are listed in Indian Rupees (INR) and include or exclude applicable taxes as mentioned at checkout. Shipping, COD, or other fees (if any) will be shown before you complete your order. Payments are processed through third-party payment gateways; by paying, you agree to their terms and policies as well. You may refer to our Shipping, Returns, and Refund Policy pages on the website for additional details.
Pricing and promotions
Prices, offers, and discounts are subject to change at any time without prior notice. In case of an obvious pricing error, we may cancel the order or request confirmation at the correct price before processing.
Shipping, returns, and exchanges
Shipping timelines, delivery partners, charges, return eligibility, and exchange rules are described in our Shipping and Returns/Exchange Policy pages. By placing an order, you acknowledge that you have reviewed and agree to those policies.
User responsibilities
You agree to provide accurate, current, and complete information during checkout or account creation and to keep this information updated. You agree not to use the website for any unlawful purpose, attempt to interfere with site security or operations, or misuse discount codes or referral programs.
Intellectual property
All content on this site, including logos, images, graphics, text, design, and other materials, is owned by or licensed to Thee Active and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.
Limitation of liability
To the maximum extent permitted by Indian law, Thee Active will not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or products. Our total liability for any claim relating to a product or your use of the site will be limited to the amount you paid for that specific order, without limiting rights under applicable consumer protection laws.
Warranty and product care
Unless otherwise stated, products are sold without any express warranties beyond those required under applicable law. Product lifespan depends on usage and care; please follow wash-care and usage instructions provided on labels or product pages.
Third-party links and services
Our website may contain links to third-party websites, apps, or services. These third parties have their own terms and privacy policies, and Thee Active is not responsible for their content, policies, or practices.
Governing law and dispute resolution
These Terms of Service are governed by the laws of India. Any disputes arising from or relating to these terms, your use of the website, or purchases made from Thee Active shall be subject to the exclusive jurisdiction of the courts located in India, in the city where Thee Active operates.
Contact us
For questions about these Terms of Service, orders, or any other queries, contact us at: 📧 mithra@theeactive.com